GoodMinutes

Terms of Use

Effective date: 2026-10-26

These terms are an agreement between you and Hensu LLC (“Hensu”, “we”, “us”) about using the GoodMinutes app and getgoodminutes.com (together, the “Service”). By setting up or using GoodMinutes, you agree to these terms. If you don’t agree, please don’t use the Service.

The App Store’s Licensed Application End User License Agreement also applies to the app. If it conflicts with these terms, these terms apply to the extent allowed. Our Privacy Policy explains how we handle information.

1. Parents and accounts

GoodMinutes is for children ages 4 to 11, used under a parent’s or legal guardian’s supervision. The parent account, purchases and settings are for adults only. You must be at least 18 (or the age of majority where you live) to create an account or make a purchase.

As the parent, you are responsible for:

  • setting up the app, choosing which apps to lock, and choosing the time limits;
  • keeping your parent PIN private, and the email on your account accurate;
  • supervising your child’s overall device use. GoodMinutes is a tool to help, not a replacement for a grown-up’s judgment.

You can delete your account at any time in the app under Parents → Delete account. Deleting your account doesn’t cancel an Apple subscription. Cancel that separately (see below).

2. Subscriptions through Apple

GoodMinutes Plus is offered as an auto-renewing subscription (monthly or yearly) and as a one-time Lifetime purchase. Current prices are shown in the app and on our pricing section; the App Store shows the price for your country.

  • Payment. All purchases are made through your Apple ID and processed by Apple. Payment is charged to your Apple ID account when you confirm the purchase, or when a free trial ends.
  • Free trial. Subscriptions include a 7-day free trial for eligible new subscribers. If you don’t cancel at least 24 hours before the trial ends, the subscription starts and you are charged. Apple decides who is eligible for a trial.
  • Auto-renewal. A subscription renews automatically for the same period and price unless you cancel at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the current period ends.
  • Manage or cancel. Go to Settings → tap your name at the top → Subscriptions on your iPhone or iPad, or in GoodMinutes go to Parents → Change or cancel subscription. When you cancel, you keep access until the end of the period you’ve paid for.
  • Price changes. If a subscription price changes, Apple will notify you as its rules require, and may ask you to agree before renewing.
  • Refunds. Apple handles all refunds under its own policies. We can’t issue refunds ourselves. Request one at reportaproblem.apple.com.
  • Family Sharing. Purchases can be shared with your family through Apple Family Sharing, under Apple’s rules.
  • Restore. If you reinstall or switch devices, use “Restore purchases” in the Parents area.

3. Lifetime purchase

Lifetime is a single, non-renewing purchase that unlocks GoodMinutes Plus for the Apple ID that bought it (and its Family Sharing group) for as long as we offer and support the GoodMinutes app. It is not a subscription, so it never renews and there is nothing to cancel. Buying Lifetime does not cancel a subscription you already have. Cancel that in your Apple ID settings so you aren’t charged again.

4. Screen Time features

GoodMinutes locks and unlocks apps using Apple’s Screen Time system (Family Controls), which Apple controls. We work hard to make locking dependable, but we can’t guarantee it will always work, for example if Screen Time access is turned off, iOS changes, or the device isn’t set up through Family Sharing. In Personal mode, someone with the device can switch Screen Time access off in iOS Settings.

5. Acceptable use

Please don’t:

  • copy, modify, resell or redistribute the app or its content;
  • reverse engineer the app, except where the law allows it;
  • try to get around purchases, interfere with or overload our servers, or access accounts that aren’t yours;
  • use the Service for anything unlawful, or sign up with someone else’s email address.

6. Intellectual property

The app, its lessons, books, voice recordings, artwork, the owl character, the GoodMinutes name and this website are owned by Hensu LLC or its licensors and are protected by law. Some math problem types are adapted from Illustrative Mathematics K–5 Math (1st edition), licensed under CC BY 4.0; we have changed and extended them. Illustrative Mathematics does not endorse GoodMinutes. We give you a personal, non-transferable, revocable license to use the app on Apple devices you own or control, for your family’s non-commercial use, under these terms and the App Store rules.

If you send us feedback or ideas, we may use them without owing you anything.

7. Disclaimers

GoodMinutes is an educational tool. We don’t promise any particular learning result, grade level or test score, and the app isn’t a substitute for school, a teacher, or professional advice. The Service is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We don’t guarantee that the Service will be uninterrupted, error-free or always available.

8. Limitation of liability

To the fullest extent the law allows, Hensu LLC will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost data or lost profits, arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid for GoodMinutes in the 12 months before the claim, or US $50. Some places don’t allow these limits, so they may not fully apply to you. Nothing here limits rights you have under consumer protection laws that can’t be waived.

9. Governing law

These terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules. Any dispute will be handled in the state or federal courts located in that state, unless the law where you live gives you the right to bring a claim locally.

10. Changes and termination

We may update these terms. If a change is material, we will tell you in the app or by email before it takes effect, and we will update the effective date above. Continuing to use the Service after a change means you accept it. We may suspend access for anyone who breaks these terms. You can stop using the Service at any time by deleting your account and the app, and cancelling any subscription.

11. Contact

Questions about these terms: hello@getgoodminutes.com or (408) 758-8783
Hensu LLC, 384 Gunter Ln, Redwood City, CA 94065, USA